Work Scheduler / Service Planner

TYPE : Permanent / Full Time
POSITION : Fleet Management

Patrese People are a recruitment company.
We are assisting our client in their search for an experienced, Full Time, Service Planner / Work Scheduler.  Based in Burleigh, this is an exciting opportunity to join a growing organisation who have an outstanding reputation for customer service and an excellent company culture.
The role of Service Planner / Work Scheduler is to plan and schedule all maintenance and service works, in line with client demands and requirements.  You will liaise with customers via phone & email, maintaining outstanding customer service.
Duties will include: 
  • Delivering fast & effective solutions to clients demands
  • Planning and scheduling the workload for the external service team
  • Ensure all contractual and mandatory planned and preventative maintenance actions are scheduled.
  • Ensure all works are completed in a cost efficient and prompt manner
  • Review available capacities for upcoming schedule periods, forecasting and planning ahead.
  • Ensure the planned works maximise resources and productivity
  • Update the database with notes as and when required
  • Communicating to staff regarding the work planned and liaising as and when changes / amendment needs to be made.

Applicant Requirements
To be successful in your application as Service Planner / Work Scheduler we require the following:

  • Previous experience in a similar role
  • High level of computer literacy
  • Demonstrated high level of organisational skills
  • An excellent understanding of scheduling processes, work prioritisation and work scheduling systems in essential
  • Capacity to accurately record and manage system information electronically
  • Excellent telephone manner and high level of communication skills.

If you have the right experience and are looking for a stable and growing organisation, please apply with your resume as soon as possible. Shortlisted candidates will be conacted.

Back to Career